Food and Beverage Server

Location:	Edmonton, Alberta, Canada
Job Type:	Permanent
Posted:	15th Jul 2010
Closing Date:	2nd Aug 2010
Posted By:	Diamond Hospitality Management
Details:
Food and Beverage Server Diamond Hospitality Management / Courtyard by Marriott Edmonton West Platinum Investment Inc. is a family owned company that believes that "superior customer service" in hospitality is what sets us apart from all others. With the top two rated hotels in Edmonton we are recognized as the leaders in the hotel industry. Our young, vibrant company continues to grow with two new hotels ventures to join Platinum Investment Inc. within the next two years, a true testimony to our dedication of continuous growth and opportunities. We are looking for a unique individual for the position of Banquet & Bistro Server. You will be supported by an outstanding group of like-minded team members who are known for their reputation, commitment to quality, delivery and uncompromised customer service. OVERALL RESPONSIBILITIES: Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. EDUCATION & EXPERIENCE: § High school or College diploma is an asset; 2 years experience in the food and beverage, culinary, or related professional area. Wage: $9.50/hour NOC#: 6453 No. of positions available: 14 Hours per week: up to 44 hours Address: 10011 – 184 Street, Edmonton, AB, T5S 0C7 We are committed to employment equity. We encourage all people, including women, visible minorities, persons with disabilities and persons of aboriginal descent to apply. Apply by mail.

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